Shipping Policy

Last updated: July 23, 2026

Thank you for shopping with Hazardous Hotrod Knowledge. This Shipping Policy explains how we process and ship your orders.

Order Processing

• Orders are typically processed within 1–3 business days after payment is received (excluding weekends and holidays).
• During peak periods, processing may take slightly longer. We will notify you if there is a significant delay.
• You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

We currently ship via Canada Post.

Estimated delivery times after your order ships:

Please note: These are estimated delivery times only and are not guaranteed. Delivery times can be affected by the carrier, weather, customs, or other factors outside of our control.

Shipping Costs

• Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
• Free shipping may be available on qualifying orders (see current promotions at checkout or on our website).
• You are responsible for any customs duties, taxes, or import fees that may apply on international orders. These charges are not included in the shipping cost and must be paid by the recipient.

Order Tracking

Once your order ships, you will receive an email containing your tracking number and a link to track your package. You can also track your order by logging into your account on our website.

Delays

We are not responsible for shipping delays caused by:

• The shipping carrier
• Customs processing
• Weather conditions
• Natural disasters
• Public holidays
• Other events outside of our reasonable control

If your package appears stuck in transit for an extended period, please contact us and we will help investigate with the carrier.

Risk of Loss

Once we hand your order over to the shipping carrier, title and risk of loss pass to you. This means that if the package is lost, damaged, or stolen after it has left our facility, the carrier is responsible. We recommend purchasing shipping insurance for higher-value orders where available.

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by you. If a package is returned to us due to an incorrect address, you may be responsible for the cost of reshipping.

Damaged or Lost Packages

If your package arrives damaged, please contact us within 7 days of delivery and provide photos of the damage (including the packaging). We will work with you and the carrier to resolve the issue.

If your package is marked as delivered but you have not received it, please check with neighbours and your local post office/carrier first. If it still cannot be located, contact us and we will assist with a claim.

Contact Us

If you have any questions about shipping, please email us at hhkperformance@gmail.com.